Refund Policy

Last updated: September 1, 2026

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our refund policy below.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:

• Unused and in the same condition as received
• In the original packaging

To initiate a return, please contact us at khmer086809126@gmail.com with your order number and reason for the return. We will provide you with instructions on how to proceed.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days, depending on your bank or payment provider.

Late or Missing Refunds

If you haven't received a refund within the expected timeframe:

• Check your bank account again
• Contact your credit card company or bank, as it may take some time before your refund is officially posted
• If you've done all of this and still have not received your refund, contact us at khmer086809126@gmail.com

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately at khmer086809126@gmail.com with your order number and a photo of the issue. We will resolve the problem promptly at no additional cost to you.

Non-Returnable Items

Certain items may not be eligible for return, such as digital products, perishable goods, or items marked as final sale. These will be clearly indicated at the time of purchase.

Shipping Costs for Returns

Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong or defective item).

Contact Us

For any questions about our refund policy, please reach out at khmer086809126@gmail.com.